1. Introduction

Welcome to The Online Beauty Courses IE (“we,” “us,” “our,” or “the Company”). Our commitment to protecting your privacy is paramount. This comprehensive Privacy Policy is intended to provide you with an in-depth understanding of how we collect, use, disclose, and secure your personal data when you engage with our website, mobile application, or other services (collectively, the “Services”).

2. Information We Collect

We gather various types of information when you interact with our Services:

  • Personal Information: We may collect your name, email address, postal address, phone number, date of birth, and other identifiers necessary for account registration, communication, and personalization.
  • Payment Information: For seamless transactions, we collect payment information, such as credit card details, billing address, and transaction history, which is securely processed through trusted third-party payment processors.
  • User Content: To enhance your experience and foster community engagement, we collect user-generated content, including reviews, comments, photos, and other user-generated materials. Some user-generated content may be visible to other users.
  • Usage Information: We track your interactions with our Services, including your IP address, device type, browser type, operating system, and pages visited. This data helps us improve our Services and provide a tailored user experience.
  • Communication Data: We may store records of your communications with us, such as emails, chat logs, and customer support interactions, to ensure excellent customer service and assist in dispute resolution.
  • Location Information: With your explicit consent, we may collect and process location data when you use certain features of our Services, such as location-based services, to enhance your experience.
  • Technical Information: To optimize our Services, we gather technical information about your device and how you access our platform, including device identifiers, browser settings, and system activity.

3. How We Use Your Information

We employ the information we collect for a variety of purposes, including but not limited to:

  • Providing and Enhancing Our Services: Your data is essential for delivering, maintaining, and improving our Services. This includes processing transactions, granting access to courses, and personalizing content.
  • Communication: We use your contact information to communicate with you about your account, provide updates regarding our Services, and promptly respond to your inquiries.
  • Personalization: Your data enables us to tailor your experience by recommending relevant courses and content based on your preferences and interactions with our Services.
  • Analytics and Research: We utilize data for research, analytics, and understanding user behavior to continuously enhance the quality and relevance of our Services.
  • Legal and Security Purposes: Your information may be employed to meet legal obligations, protect our rights and interests, detect and prevent fraud, and ensure the security of our Services.

4. Disclosure of Your Information

We may share your information with third parties under the following circumstances:

  • Service Providers: Trusted service providers and partners assist us in delivering our Services, including hosting, payment processing, customer support, and analytics. These partners are bound by contractual agreements to protect your data.
  • Legal Compliance: Your information may be disclosed when required by law, legal proceedings, or government requests, safeguarding the interests of our users and the Company.
  • Business Transfers: In the event of a sale, merger, acquisition, or a similar business transaction, your information may be transferred as part of the transaction, always subject to confidentiality agreements and applicable laws.
  • With Your Consent: We may share your data with third parties when you provide explicit consent for such sharing.

5. Your Choices and Rights

We respect your rights concerning your personal information. You may possess the following rights:

  • Access and Rectification: You have the right to access and update your personal information through your account settings.
  • Deletion: Subject to applicable legal requirements, you may request the deletion of your personal data.
  • Withdrawal of Consent: For processing activities relying on consent as the legal basis, you can withdraw your consent at any time.
  • Marketing Preferences: You have the ability to opt out of marketing communications by following the instructions provided in our communications or by contacting us directly.
  • Data Portability: Upon request, we can provide you with a copy of your data in a structured, commonly used, and machine-readable format.

Please be aware that some of these rights may be subject to exceptions or limitations in accordance with applicable laws.

6. Security

We take reasonable and appropriate measures to protect your personal information. While we employ industry-standard security practices, please note that no data transmission over the internet or storage system is entirely foolproof. We continually assess and update our security measures to safeguard your data.

Refunds & Cancellations

Any courses that have been purchased and activated to start the online training automatically become non-refundable as you have been granted access to the online training material.  

The Online Beauty Courses reserves the right to cancel and process a refund for any courses bought by a customer that they suspect has the means to copyright any of the course material or has purchased the course without the right intentions the material is for.  

On occasion with reasonable reasoning, the admin team at The Online Beauty Courses consider full or partial refunds to customers, where no modules within the course material have been activated. For more information regarding this procedure please email  [email protected]  within 14 days of the original purchase. 

In the event of a cancellation, a refund will be issued to the same bank account or repayment plan scheme that was originally used to make the original purchase. Any fees or charges from third parties i.e. banks, repayment plan schemes, PayPal etc., will be deducted upon the refund. 

In the event of a cancellation where modules have been activated, fees will not be refunded. 

At The Online Beauty Courses, we are proud to stock ProSpa Beauty products and are committed to ensuring your satisfaction. For any electrical items purchased, ProSpa Beauty offers a 60-day warranty from the date of purchase. If you find any faults within this period, you are eligible for an exchange or a full refund. Please note that once the 60-day warranty period has expired, we cannot provide exchanges or refunds. We encourage you to inspect your items upon receipt and reach out to us promptly if any issues arise.

– IMPORTANT –

The regulations in each state are different for providing beauty services. The Online Beauty Courses IE is not responsible for meeting any regulations that individuals need to comply with in regard to their own state or country’s insurance, license and standards. 

For more information regarding Insurance, please click here